WebEros provides read-only access of your live electoral register to other areas of your council such as the Tax Office or a Customer Call Centre.
WebEros is fully configurable and allows the election department to stay in complete control over who gets access to each part of the electoral register and what they can and can’t do.
Having recently been updated for Individual Electoral Registration (IER) to show Household Enquiry Form (HEF) response status and Elector IER status, the system is ideal for Customer Call Centres to manage day-to-day incoming enquiries, allowing your staff to focus on more complex queries.
WebEros offers great functionalities that are fully configurable, including:
WebEros displays lots of useful information that can be easily viewed, including:
Please contact Idox Elections for further information on WebEros.
We offer technical training to ensure that your IT team are equipped to provide you with any support required on the IT infrastructure used to host Halarose products.
The training can take place at our offices in Oxfordshire, or our Technical Support Team can arrange to attend your site for your convenience.
The aim of the training is to provide your IT team with hands-on experience of the technical aspects of our products including installation and troubleshooting.
Agenda topics can be tailored to suit customer needs and may include:
These training sessions are limited to six delegates to ensure that discussions can take place, questions can be answered and ideas and techniques can be shared.
If you, or a colleague, would like to attend the next technical training session please email email@example.com for further information.
We have been awarded with a place on the Local Authority Software Application agreement for the supply of Electoral Management Software to Local Authorities.
A wide range of our products and services are available on this framework.
The Crown Commercial Service (CCS) works with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery. The CCS goal is to become the “go-to” place for expert commercial and procurement services.